Dear Ready Mobile customer,
It has been a privilege for Ready Mobile to provide you wireless phone service. Regrettably, Ready Mobile will be discontinuing wireless phone service in your area at the end of 2020. To maintain wireless phone service, you will need to find and establish wireless phone service with a new wireless service provider before December 29, 2020. You can usually find a list of service providers in your area by searching online for “wireless service provider” followed by your zip code.
For Post-paid customers, your Ready Mobile phone service will end on the close date during the month of December. Your final bill will be issued after that date. To maintain uninterrupted service, secure a new service provider within 30 days of this notice.
For Pre-paid customers, your Ready Mobile phone service will end on December 29, 2020 and we encourage you not to purchase any additional prepaid services that you do not plan to use before December 29, 2020. All unused prepaid minutes, texts, and data will be forfeited on December 31, 2020 and there will be no refunds. To maintain uninterrupted service, secure a new service provider within 30 days of this notice.
When changing to a new service provider, if you want to keep your phone number... you can arrange to have your phone number ported to a new wireless phone service provider. To allow enough time to port your number, make a request to the new service provider at least 7 business days before December 29, 2020.
1) Do not disconnect your service with Ready Mobile prior to making arrangements to port your number to the new service provider;
2) Contact new service provider, and inform them that you want to port your phone number to their service;
3) Follow the new service provider instructions to keep your phone number and start your new wireless service.
If you fail to complete the transfer of your wireless phone service to a new service provider before December 29, 2020, your Ready Mobile wireless service will be disconnected on December 29, 2020, and your phone number will no longer be available as of December 29, 2020. Once your service is disconnected on December 29, 2020 from Ready Mobile, you will not be able to dial 911 or make any calls from your device until you have established wireless service with a new service provider.
If you have questions regarding your current service or account with Ready Mobile please call 800-570-3869.